June Company - Did not repair the item

Cebu, Cebu 1 comment
Not resolved

I sent the item Fluke DSP4100 cable analyzer to June Company August 2007 and made the advance payment of $4,500 November, received the item March 2008 but it was not repaired at all.

When we tested it, still it is not working. When we opened the unit, we found out there is no warranty seal that shows the said company repaired it. They did not issue us an invoice, our only proof of our transaction is our wire transfer receipt and the RMA they sent to us before we send the item to them for repair.

When we informed them about this, they instructed us to send back the item so that they can check it agian. The problem is, we don't trust them anymore and we also found out that the item we sent for repair has no spare parts available anywhere. So they lied to us that they really repair the unit.

In this regard, we wish to request for a refund instead of sending back the unit so that we can buy a surplus model to replace the damage part of the unit.

Review about: Fluke Dsp4100 Cable Analyzer.

Comments

Anonymous
Westland, Michigan, United States #888487

they are a horrible company when it comes to anything ............ just for instance they were to clabratet my fluke 1587 and not only did they somehow ruin it because it reads voltage but when you put it on hold for max reading it says 80.4vac with no leads plugged into it......

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